Quick answer
When a supplier demands payment, find out what the deadline actually triggers — stop supply, a demand letter or a collections referral — and what amount keeps the account open. Often that's less than the full balance. Unsecured funding sized on turnover suits most supplier gaps for trading businesses; property-secured loans of $20,000 to $5,000,000 suit larger balances or several creditors at once.
Key points
- Ask the supplier what happens on the deadline and what amount keeps the account trading.
- Fund the amount that protects supply first; negotiate the remainder with a firm date.
- Unsecured, cash-flow options typically run from $5,000 to $500,000 for trading businesses.
- A written payment plan sent before the due date keeps most supplier relationships intact.
- Deadline type
- Usually negotiable if you call first
- Best fit
- Unsecured cash-flow funding
- Larger balances
- Property-secured $20k–$5m
- Key document
- Supplier statement and any demand
What does the supplier’s deadline actually trigger?
A supplier’s “pay by Friday” can mean very different things. Before you borrow anything, ring your contact in accounts and ask two plain questions: what happens on that date, and what payment would keep the account trading?
The answers usually fall into one of these:
| What they say happens | How hard the deadline is | Usual first move |
|---|---|---|
| Account goes on stop | Firm for new orders | Pay the overdue portion to reopen |
| Referral to collections | Firm, but still negotiable | Send a written plan with dates |
| Letter of demand | Formal; sets a date to pay | Respond before the date |
| Statutory demand (company debts of $4,000+) | Legal: 21 days to comply | Act immediately — see demand letters |
| “We just need something” | Soft | Part-payment plus a firm date |
Most suppliers want two things: to be paid and to keep a customer. If you call before the date, explain what’s happening and put a real plan in writing, you’re usually talking about a few days of breathing room rather than a lost account. business.gov.au makes the same point — talking to creditors early can head off late penalties and collection calls.
How much should you actually fund?
Not always the full balance. Split the account into three buckets:
- Overdue now — invoices past their terms. This is usually what triggers a stop.
- Falling due this month — invoices that will be overdue soon.
- Current — recent deliveries still inside terms.
The amount that keeps supply moving is often bucket one, sometimes one and two. Funding exactly that, and negotiating the timing of the rest, keeps borrowing lean. If several suppliers are chasing at once, list them all with amounts and dates before you enquire — it may make more sense to fund the lot in one facility than piece together small arrangements. Our guide to how much to borrow walks through sizing a gap.
Which funding suits a supplier payment?
- Trading business, no property, moderate amount: unsecured cash-flow funding, typically $5,000 to $500,000, sized on turnover and bank statements. Same-day funding is possible for smaller unsecured amounts. Read how fast cash flow funding is assessed.
- Larger balance or several creditors: a property-secured loan from $20,000 to $5,000,000, over residential or commercial property. $20k to $250k is possible same day; up to $5m is possible within 24–48 hours.
- Recurring gap every month: consider a line of credit, drawn when a big supplier invoice lands and repaid as customers pay.
Funds can be paid to your account or straight to the supplier, whichever keeps things simplest. If you want to see which route fits your deadline, run the triage checker, or go straight to the 60-second enquiry.
How do you write a payment plan a supplier will accept?
Keep it short, specific and on time. A good plan fits in one email:
- The amount you’ll pay today or tomorrow, and how (bank transfer reference).
- The date and amount of each further payment.
- Where the money is coming from — for example, “funding approved and settling Thursday” or “customer invoice due on the 20th”.
- A request to keep the account open or lift the stop on receipt of the first payment.
Then do exactly what you said. The second missed promise costs far more goodwill than the first late invoice.
An illustrative example
Illustrative only. A joinery business owes its board supplier $64,000, of which $41,000 is past 30-day terms. The supplier puts the account on stop on Monday, with two kitchens due for install the following week. The business turns over about $180,000 a month and the directors own a home with clear equity.
The owner calls accounts and learns that paying the $41,000 overdue portion reopens the account. With a week of runway, there’s time to choose: an unsecured facility sized on turnover could cover it, while a property-secured loan could also clear the $23,000 still to fall due and a second, smaller supplier. The owner chooses to fund the overdue amount now and put the rest on a written two-week plan — the account reopens the same day the payment lands.
What if this keeps happening?
A supplier crunch is often the visible end of a timing problem: you pay for stock or materials in 14 or 30 days, and customers pay you in 45 or 60. business.gov.au suggests negotiating better terms with suppliers and encouraging earlier customer payment. If the gap is structural, fixing it once — with better terms, a standing facility or both — is cheaper than refinancing a panic every quarter. See urgent working capital and plan ahead with the business bill calendar.
What will the lender ask about a supplier debt?
Expect a handful of practical questions on the first call, and have the answers ready:
- Who is the supplier, and how critical are they? A sole source of a key input is treated very differently from one of several interchangeable vendors.
- How old is the debt? Invoices a few weeks over terms tell a different story from balances that have rolled for six months.
- Is the account still open? If it’s on stop, what exactly reopens it?
- What else is owed to trade creditors? A single late supplier is a timing issue; several at once is a bigger conversation, and it’s better to have it up front.
Clear answers here often shorten the assessment more than any document.
Keep the account open — see if you qualify
You’ve probably spent years building that supplier relationship; one rough month shouldn’t undo it. Tell us who needs paying, how much keeps the account trading, and the date it matters by. There’s no credit check when you first ask, your enquiry isn’t shopped around to a string of lenders, and a real person looks at your situation and calls. Please give us accurate figures — the overdue amount, your monthly turnover and any property — so the option we come back with actually fits the supplier’s deadline.
Frequently asked questions
Can I borrow to pay a supplier?
Yes. Paying trade creditors is a core business purpose. Unsecured cash-flow funding suits most supplier balances for trading businesses; property-secured loans suit larger amounts or when several suppliers need paying together.
What if the supplier has already stopped supply?
Ask exactly what gets the account reopened — often it's the overdue portion, not the full balance. Fund that amount, confirm the reopening in writing, and agree a date for anything still outstanding.
Should I pay the supplier directly from the loan?
Where it helps, funds can be paid straight to the creditor. That gives the supplier certainty and gives you a clean record that the money went where it was meant to.
Is a supplier's letter of demand the same as a statutory demand?
No. A letter of demand is a formal request to pay. A statutory demand is a specific legal document under the Corporations Act for company debts of at least $4,000, with a 21-day compliance period. Our demand letters page explains the difference.
How do I stop this happening again?
Look at the gap between when you pay suppliers and when customers pay you. If it keeps opening up, a line of credit or better supplier terms may fix the pattern rather than the symptom.